Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. When you do not have your receipt to prove it was a PetSmart purchase, you will need to bring the item and a valid form of government-issued photo ID to the store. Someone from Phoenix, AZ just viewed Best Online Colleges for MBA Degrees, Copyright 2023 Bankovia.com|All rights reserved|Sitemap | News | How We Make Money | Editorial Standards. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. You will receive an email notification when your return is processed. Romo-Serrano says she would frequently throw out the . Walmart will accept returns if the original packaging or box is damaged, open, or missing, as long as a receipt is provided to show proof of purchase. You can track your recent orders, treat points, and find receipts in one place. For more information, please see our Can I Return An Item Without The Box At PetSmart? The store does require that you bring the fish in without causing it any harm. If you dont receive this email, check your SPAM folder or create an account. Please keep in mind that live pets can only be returned within 14 days of the date of purchase. Please keep in mind that if your pet died after you purchased it from PetSmart, you can return it with proof for a refund as well. For example, if you purchased dog food and opened it but wish to return it, PetSmart will let you exchange the dog food for a different brand. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. On the Petco App you can easily view it under the My Orders section. While supplies last. With a PetSmart account, you can save payment information for faster checkout, set a favorite store, see recent orders and much more. Nicole is the proud mom of 3 rescue fur babies, Baby, a Burmese cat; Rosa, a New Zealand Huntaway; and Mac, a Lab/Mastiff. The Target return policy for electronics is a month long. It takes between three and seven days for credit processing, depending on your bank. Can PetSmart Look Up My Receipt? See www.petsmart.com/treats for details. You can either return the item at your closest PetSmart shop or contact PetSmart Customer Services on 1-888-8399638. But, PetSmart will allow you to return your opened item within 14 days. EXTRA 20% off online only thru 3/5, terms apply. Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. Prices & selection may vary. Returned items at PetSmart must be accompanied by an acceptable form of government-issued picture ID if a receipt is not available. Find your Walmart receipt for recent credit and debit card store purchases. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash. Manage your PetSmart profile and billing information. Whether you have concerns about your dog, cat, or other pet, trained vets have the answers! Search our database of over 12348 posts with up-to-date information from our experts and veterinarians. You must bring along your receipt and a valid photo ID, and you must return the fish safely in an appropriate container. Share. By You may be familiar with that awful feeling you get when you excitedly bring home new food for your pet only to discover your pet wont eat it. In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. Despite the fact that Chewy was once owned by Petsmart, the two companies now operate independently and often sell distinct items. With the PetSmart Treats Rewards program, you can access your entire rewards system at PetSmart online, including all your previous orders. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. You can return opened items to PetSmart as long as they are in the original packaging they were purchased in. Click on the Checkbox next to the desired receipt in the Select column. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. Yes, as long as you have the original packaging and you return it within 60 days of purchasing it with a receipt you will be able to return many damaged or broken items to Petsmart. You have 30 day to return the item to PetSmart after it has been delivered or 60 days to return an in-store purchase if its damaged or defective. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. While Chewy was previously owned by Petsmart, the two businesses are now run separately from one another and often times sell different products. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. PetSmart can look up receipts if youve paid via credit card or have an account online. Create a Treats account now to start earning points on future purchases. There are various methods to return or exchange an item you purchased from PetSmart online. If this happens to you, dont panic because weve got good news! The PetSmart manager may accept returns that are not accompanied by the pet box if the PetSmart manager feels you are eligible. See www.petsmart.com/help or store associate for more details. To be eligible for a refund of monetary amount, the card must be the same as the one you purchased at time of purchase. PetSmart return without a receipt - Simply bring the food to your local store with a valid ID. Yes, you can return an open bag of food to PetSmart (which includes all brands such as Hills, Purina, Cesar, Royal Canin, etc.) Watch on David Krug is the CEO & President of Bankovia. When the return has been processed they will issue an email notification to you. Offer valid on PetSmart.com. The leading US retailer acquired the pet e-commerce platform in May 2017. Marques Thomas graduated with a MBA in 2011. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. Step 4: Add the purchase date and total receipt amount of your items. The company won't be able to look at your receipt without a Petsmart Account unless they have an order number that you placed on their website. PetSmart also offers periodic sales and discounts, especially around holidays, that can bring down the price further. Click Look up receipt to view your web receipt. Chewy would continue to be owned by BC Partners, which acquired PetSmart and its subsidiaries in March 2015. You will need to have your receipt as proof of purchase, and it is best to bring with you a form of valid photo ID should it be required. Complete and email TreatsPoints Redemption form to. What Does PetSmart Do With Returned Items? If you dont have a valid receipt or you try to return outside of this time frame you will only receive a refund for the current sale price at the time of your return. As long as the item you are returning is in good condition you can return it to Petsmart. Save $10 off your first purchase of $50 or more in Pharmacy. Step 4: Find the Menards . Four good reasons to indulge in cryptocurrency! Which Ones? Prices & selection may vary. Valid only on orders shipped within the contiguous 48 U.S. states, military APO/FPO addresses and select areas throughout Canada. Add a Comment. Maximum value $75. Can I return a product or animal to PetSmart without the original receipt? It is recommended that you have the original method of payment, the receipt or similar proof of purchase, a form of ID, and the product to return the item to PetSmart. Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. Can I Return Petsmart Products After Use? Specialties: PetSmart, Inc. is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. After verifying your identity, PetSmart will issue you a merchandise return card that can only be used at PetSmart. All other food brands can be returned within the usual 90-day window. Enter your card type and last 4 digits of card number. Of course, you must show proof of purchase, so always hang on to your receipts. Please note that pets must be returned within 14 calendar days. The Petsmart return policy seems pretty lenient. Marques is also the head writer and founder of QuerySprout.com. Note that returns without the box will be accepted at the PetSmart managers discretion if they feel you are eligible and have good reason to be issued a return. Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. The significant role played by bitcoin for businesses! 14 Rabbit Myths And Misconceptions You Need To Stop Believing Now! PetSmart can look up receipts if you've paid via credit card or have an account online. Quantities may be limited. Once your membership has been verified, you can go ahead and upgrade. PetSmart is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. If you look at a Walmart receipt at the bottom there are the letters tc followed by a long line of numbers. However, note that you have 30 days after delivery or 60 days after an in-store purchase to return your item to PetSmart if it is damaged or defective. With a receipt, you can return the product within 60 days from date of purchase. However, what if youre not satisfied with a pet or pet supply purchased from PetSmart and want to return it? David Krug is the CEO & President of Bankovia. All Pals Reward Dollars expire upon 45 days of issuance date. Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. Once you have the label you can stick it on the packaged item for return and bring it to your local shipping service for return. Quantities may be limited and deliveries may be delayed. Call and speak to our Customer Service Executive. There are numerous items that might harm your pets health, so its crucial to be aware of this. Whether you need an aquarium starter kit for some fish, a cat toy for your feline, or a dog bed to keep Fido comfortable, always choose top-quality products whenever you can. Once youve located your order, select View Details next to the corresponding order details to access your receipt. Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt. To receive your PetSmart merchandise refund card or cash back, it may take up to 10 business days for you to return a petSmart check purchase. Yes. You will receive your PetSmart refund via the same method of payment you used to purchase the item. The credit card used to purchase the merchandise is . Savings will automatically reflect in shopping cart with purchase of qualifying product. Unfortunately, PetSmart does not accept returns on Chewy items as of 2023. PetSmart has stated that to be eligible for a return, items must be in the original packaging. 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While we provide information resources and canine education, the content here is not a substitute for veterinary guidance. Didn't find what you need? Terms and conditions of this offer are subject to change at the sole discretion of PetSmart. Best. Target Customer Service Desk Hours, Walmarts Wrong Price Policy: What You Need to Know to Avoid Being Overcharged | Walmart Wrong Price Policy, Walmart Lunch Break Policy | Walmart Employee Lunch, How To Exchange Diapers Walmart Diaper Return Policy, How do you keep carpenter bees away? You will need to sign in or create an account to view your points. . Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. Privacy Policy. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. Not many stores will allow you to return products without a receipt and Petsmart doesnt seem to have any problem with it. Required fields are marked *. Customers returned goods are routinely destroyed by PetSmart because theyre unsafe to sell.