Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. Please do not ask any BA staff for an upgrade. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Please visit our Help centre for more support if you have a question about your booking or flight. / expiry date / FAQs. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Telephone: +233 (302) 214 970. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? If you have an item which exceeds that weight, you must re-pack into separate bags. Click to reveal You'll see the most relevant contact details for you if you are logged in to ba.com. No special service requirement is permitted when travelling on standby travel. Excesses may apply. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Search over 700 Making staff travel easy and stress-free, like it should be! Please note this number is only available when calling within the UK. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. You can email the site owner to let them know you were blocked. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. 2011 BA Clubs Regus 450 Bath Road, Longford. Collecting your car Find Reviews. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Amenity bags will not be given to staff who travel in premium cabins. Please refer to the FAQ on my.baplc.com for further information. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Full-time, Part-time . All other airports: If there is a desk signposted for standby travel, go to that desk. By using ba.com you agree to the use of cookies. By using ba.com you agree to the use of cookies. Were keen to get to the bottom of your issues whatever they might be. Seat allocation will depend on how you present yourself. Earn miles Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Please contact your travel agent directly to discuss your booking. Your allowance will be in accordance with the type of ticket you are using. This is a public forum and we don't recommend that. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Their contact details are at the end of our. (business & personal). Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. The majority of our calls are managed by British contact centres. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Your booking reference consists of a combination of 6 letters and numbers e.g. How do I review and update my personal information? If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Updated 22/09/2020 10.07 AM (BST). Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Loads become available 72hrs before the departure of the flight. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Seat requests are not permitted on Staff Travel. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . You may also receive a text message if you have registered your mobile/cell number. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. British Airways (BA) is the flag carrier airline of the United Kingdom. This site is protected by reCAPTCHA and the Google. million verified professionals across 35 million companies. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Passengers without a listing will be refused travel. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Greater London UB7 0EB |. If you do not have the authorization, you will not be able to travel on BA to the USA. Email: Liaison.1.council@ba.com 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council 11. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. 2011 BA Clubs Regus 450 Bath Road, Longford. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. USA: (Secure Flight data item added 18AUG10). If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association On Business is our loyalty programme for small to medium sized businesses. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). If offered, we ask that you politely decline. At British Airways weve always taken data protection very seriously. IT Department. Welcome to our official Facebook page. Eliminating the need for you to check your booking details and request booking services . If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. AB2CD3. Now, we're looking to build on this spirit and passion to make tomorrow . If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. All airports with self-service check-in kiosks. Greater London UB7 0EB |. Contact the airport you were in or flying to when you lost your property. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) This button does not work with screen readers. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Email: contactba.ghana@britishairways.com. A free inside look at company reviews and salaries posted anonymously by employees. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 There will be no staff travel office in Terminal 3. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Passengers without bags should proceed to security. This website is using a security service to protect itself from online attacks. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Email: pass-issue.1.unit@ba.com If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Please have your booking reference ready when you call. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. BA had begun to bring people back ahead of the. Refreshed every minute. Sign up for a free account. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. : To change a booking/action a refund please fax us where a colleague will be happy to help. All flight and holiday reservation queries are dealt with by BA. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Try Social Media "DM via Twitter." Please contact your preferred travel agent for bookings of 10 or more people travelling together. Please visit our Help centre for more support if you have a question about your booking or flight. Your IP: For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). (BA Heritage Centre / Museum, at Waterside) Email: ba.1.museum@ba.com How can I stop them expiring? They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. BA has a dress code which is applied to rebate passengers. Need to get in touch with British Airways? 159.65.154.158 Contact information for British Airways (BA) Staff travel with its free or geographic phone number. There are plenty of ways to earn British Airways Avios. Fly the World (Staff Travel). Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Get Contact Info for All Departments. If not, please call us. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Claim baggage-related expenses or compensation. 01, 02 and 03 numbers are included in allowances else geographic rate. The airport pair on your coupon must match the flight on which you wish to travel. Currently British Airways does not issue a photo id card to widows and widowers of former staff. This will give you your flight status. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. 09042890159 It shows the number of listings and priority, but not commercial overbookings, etc. We're sorry your travel experience with us didn't meet your expectations. Please ensure that your attire is appropriate for the cabin of eligibility. Flying on a stand-by ticket can be challenging. Answer. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. It is headquartered in London, England, near its main hub at Heathrow Airport.. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? You are just a number to management, nothing individual. Continue reading. Calls cost 2,50p per minute plus your phone companys Access Charge. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The majority of our calls are managed by British contact centres. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. JIDxxS1 will mean you are eligible to the business class allowance. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. You must check the screen in the office for further information. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Website: www.ba.com/heritage 2 . Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. AB2CD3 How do I find my booking reference? Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service..