Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. For 21+ day voyages (excluding Grand Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Please contact Ship Services for further information. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. It indicates the ability to send an email. Discover timeless treasures and encounter captivating cultures. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Powered by Invision Community. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. Would the front desk be able to tell us do you know? A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Complimentary champagne will be served at the auctions. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Holland America Line assumes no responsibility for the items listed above. 1. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Manage your cruise with our free app! Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. Dining venues vary by ship. MissJammin, November 23, 2016 in Holland America Line. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. I've had rental car companies put holds of $300-$500 on my credit card. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Choose from options for calling only, calling and messaging or calling, messaging and data. It depends on the type of OBC you have. Florida_gal_50. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. No more waiting for printed cruise documents. Travelers checks may be cashed at Guest Services. Reconfirm any special requests with the Maitre d after you board. When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. Started June 21, 2021, By You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Promotional credits are nonrefundable. Learn more, Self-care, anyone? The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges.
Holland America Cruise Onboard Credits and Balcony Upgrades We cannot process refunds on these cards. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Usually there is a fee required. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. of your seating request will be listed on your Cruise Contract. All cash advances are subject to restrictions. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Your seating assignment will be noted on your guest card upon boarding. WebMake travel your tradition during Holland America's 150th year of cruising! Youth Staff cannot assist in the washroom in any way. Or just add any leftover amountto your onboard gratuities. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Limited time offer, Savings for Onboard Bookings Only. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. See Cruise Deals for active promotions. Onboard Credit is spending money for you to use to purchase products or services while onboard. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. OBC is merely a reduction in the amount that you have spent during the cruise. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Mail: Letters and postcards may be mailed from the ship while in ports of call. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Local sales taxes are applied where required. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. Am I right that this doesn't save you any money, just means you don't have to sign every time? Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. in the bar, lounge or pool areas. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. if i book a shore excursion prior to boarding can i use onboard credit? Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Please attach a tag to each piece of luggage you will be checking on the cruise. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. Please note that this is a U.S. government regulation over which Holland America Line has no control. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Since Princess is part of the Carnival Family just like HAL is, the precedent exists.
Onboard credit card account - Holland America Line - Cruise Critic For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. To book, or for more information, simply visit your Future Cruise Consultant. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Holland America Line has announced that its running a special offer for members of the United States military. We are on the Rotterdam in July and want to make sure we don't leave money on the table.
Holland America The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. You can also complete your health assessment and book shore excursions prior to your cruise. Crew Appreciation: Receive prepaid stateroom gratuities on board. Other restrictions and exclusions may apply. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). It is obviously available in Seattle, but not available on the ships. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Allsuch requests should be made before sailing through your travel advisor. Representatives are available 24 hours a day, 7 days a week and 365 days a year. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. A total of $420. For further information on our relationship with airlines, please refer to your Cruise Contract. Therefore I will have to have a hold put on my card for $420X6. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available.
Holland America Appointments may be made in advance on our web site athollandamerica.comor once on board.
Holland America Line Extends Military Onboard Spending Money Complimentary In-Room Dining is available 24 hours a day. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Celebrity does that and I wish HAL would too. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. A luxurious dining experience in a room graced with fine art and antiques. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Please contact Guest Services for more details. Please practice wearing your life jacket. The charges are subject to change without notice. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Follow in the wake of great adventurers in a colorful new world. Listen to the menu and select the number that corresponds to the ship you are calling. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. bars, the shops, spa, shore excursions. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes.
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