In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Air rates are for e-tickets, per person and include flight taxes and fees. The bed can be converted upon request to 2 twins if full compliance is not needed. Astor has internet equipped computers for passenger use; Vasco da Gama is Wi-Fi only. These charges are applied to ALL calls including calls to 800, 877 and 888 numbers. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. For cruises longer than four days: Platinum Unlimited $99 per cruise or pay $89 for First 24hr Platinum Unlimited; Gold 500MB $69 per cruise; Silver 250MB $39 per cruise; Bronze 100MB $25 per cruise; Social Media Unlimited $12 per day. We encourage families to contact ourGuest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. We anticipate that your stateroom will be ready at approximately 1:00 p.m. We are unable to guarantee a specific upload or download speed to our fleet. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. As a courtesy, Holland America Line provides some information as to necessary travel documents and visas. Learn more about the Greenhouse Spa and Salon. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Full payment for air reservation is required at the time of air booking. On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. Do Not Sell or Share My Personal Information. Zuiderdam. We took our first cruise vacation together 13 years ago and have been hooked ever since. By proceeding, you agree to Cruise Critics. Otherwise, proof of name change (e.g. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.hollandamerica.com/en_US/faq.shipboard-life.can-i-use-the-internet-mobile-phones-or-webcams-on-board.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Social: Per day package, $14.99. You may also contact your travel advisor, CIBTvisas or other local visa services for assistance in determining which visas will be required for your specific cruise based on your nationality. After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees. There are aerobics classes on the ships, treadmills, exercise bikes and other equipment in the fitness center on board each ship. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. If the booking is paid in full and within 45 days of travel, you may go to www.hollandamerica.com and select the links for Online Check-in. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. Holland America Line assumes no responsibility for the items listed above. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Your travel advisor, however, may assist with these arrangements. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Internet was not handled by HAL giving you a username tied to your cabin, and then you creating a password ( as you are describing). Once completed, all guests will be allowed to disembark. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. 5 On Koningsdam, Nieuw Statendam and Rotterdam breakfast is available for Pinnacle and Neptune suite guests in the Club Orange private dining venue. Learn more about family cruises with Holland America Line. The tours are graded according to their relative level of activity. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. The information provided on this site was correct at the time of publishing and is subject to change at any time. Read the news, check your email and keep up with favorite sports apps* and sites. I DID buy it. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. All staterooms have safes in the stateroom. Holland America Line is not responsible for airline schedule changes. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. EZPay options are available in specific markets. The dining room is considered a fine dining restaurant and shorts are not permitted. You will also be able to request tours on the ship at the shore excursion office. Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. If you venture farther north you will find the climate to be drier. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. Internet and Wi-Fi: All Holland America ships have internet cafes. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. HAL offers satellite internet through the ships Wi-Fi or at workstations in the Explorations Cafe. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Limitations apply. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. If your credit card has already been charged for the purchase and your order is canceled, Holland America Line shall immediately issue a credit to your credit card account in the amount of the incorrect price. These packages work onboard the ship as well as on the private island of Perfect Day at CocoCay. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. So, theres no charge for social media, email, web browsing, or messaging. Probably won't get the wifi package at all then. By Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. Fees: Several packages are available.
A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. Prescription medical marijuana is not allowed on board. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Guests can use these cruise line apps to check the daily activities, make reservations, and more.
Guests can also receive a discount when booking pre-cruise. The plan can be activated on any device but only one device can be actively connected at a time. VIEW CRUISES Fares are in US dollars. Internet and Wi-Fi: Xcelerate, Celebrity Cruises' high-speed internet, allows for faster web browsing, less time spent waiting for pages to load and video-streaming capabilities with easier access to Netflix, YouTube, FaceTime and Skype. We recommend you book early for the best selection, as our excursions and tours have limited capacity and fill up quickly. Please see your server or bartender for a full list of items included in each package. We have created a broad range of shore excursions with options available for every desired activity level. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. Cash is accepted in our casinos. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Requests for excursions which are fully booked are placed on a waiting list. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Kosher meals and a Health Conscious Dining option are also available. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages.
WiFi Packages on Cruise Ships - Updated 2023 - Cruise Port Advisor Air prices are nonrefundable (no money back). Their social package has a list of sites it allows access to in a more economical fashion or you can pay as you go if you arent sure of your needs before sailing. It includes any alcoholic drinks priced at US$11 or less. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). Late arrival protection: In the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, our staff is ready to assist you, 24/7. Airline bookings are subject to flight schedule changes by the airlines. If the fine is assessed due to a flight delay, we will pay the fine if you were participating in our Flight Ease program. Ambulatory Accessible
Name changes require the prior approval of Holland America Line and may not always be possible. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Once onboard, please visit the shore excursions office. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. These audits include both total ship and focused audits. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee.
(Reconfirm international flights 72 hours prior to your departure from home.) Facsimile service is available on board. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure.
Tipping on a Cruise: Your Complete Big-Ship Tip Guide The weather here is temperate, with summertime highs usually between 50 and 60 degrees Fahrenheit, climbing occasionally into the 70s and 80s. Turn Wi-Fi on and connect to your ships network. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Children 16 or older are also required to have a photo ID. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. I like to check my email every day or two and have always been able to do that for free in the ports; sometimes in the terminal. There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. Passenger Capacity: 2,668 Year Built: 2021 Last Refurbished: N/A Music Walk Mobile Phones: Passengers on all Celebrity ships can use their mobile phones onboard. Up to $500 per cabin in . To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. VB6004 is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. 2 Not all suites within each category feature accommodations for extra guests. Please be assured this is for your safety. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. With Express Docs, international guests no longer run the risk of document delivery delays at the border.
No smoking of any kind will be permitted on any stateroom verandah. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. No sharing is permitted. As the name implies, the Unlimited Premium WiFi package is the most inclusive allowing for unlimited surfing, social media, and streaming options. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. Whether you want to post selfies to Facebook or check out your ship's dinner menus on your iPhone, you'll likely be covered. If you receive an onboard credit, you can use it for almost everything onboard, including a pampering massage or other spa service, restaurant meals, shore excursions, coffee and alcoholic beverages, and boutique purchases, like clothing or jewelry. Spotify). These Holland America Line cruises in 2021 to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the . Upon embarkation you will find a confirmation card in your stateroom indicating your seating assignment and table number (if applicable). Both packages offer unlimited helpings of the drinks you love, or new favorites you have yet to try. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. On a Holland America Line cruise, you do what you want, when you want.
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