Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. clear: both;
You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. .content.header-bottom .usp-content > div {
If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. If you have forgotten your username, click here to request it to be emailed to you. Sometimes email filters inadvertently put emails into the junk box. Terms and Conditions Rewards programme points will be awarded on eligible rentals. This may take up to 4 weeks to arrive. Fees, charges, terms, conditions and HSBC's lending criteria applies to all credit cards issued by HSBC. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. Can I exchange my AirpointsDollars for cash? or combination of words that is easy for you to remember, but difficult for someone else to guess. Does this mean I will automatically get all other AirNewZealand email notifications? See the Airpoints terms and conditionsfor full programme details. Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking. Should you travel under a name that varies from your Airpoints or Koru account, Airpoints and or status points will not capture automatically, and you will need to send original boarding passes and E Ticket copies to our Contact Centre for manual accrual. Your password or passphrase should not contain yourAirpoints number, username, or email address. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Credit cannot be used to make purchases at the Airpoints Store. To save you waiting, our Oscar the chatbotmay be able to assist. No.
Air New Zealand - Login Can I transfer AirpointsDollars between frequent flyer programmes? Are grabaseat deals only available online? The Air NZ app - your trusted travel companion - lets you: Take control of your flight bookings - change your seat, add a bag, manage your meals, and more. Your Airpoints number if you have an Airpoints related enquiry. Yes, if you purchase your fare on our New Zealand or Australian websites or from our contact centre (service fees apply). You can reset these at any time. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. You can often make changes to your booking online. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. I live outside NZ and the Grabaseat registration form won't let me put in a non-NZ phone number. If you have funds loaded into your OneSmart Account, you can use your Airpoints card for eligible purchases wherever Mastercard is accepted overseas and in New Zealand. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. TTY users phone 133 677 then ask for1800 132 476. sign up to receive grabaseat email alerts. More about Koru. text-align: center;
If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Status Points add up to make you eligible for Silver, Gold or Elite tier status.
We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. .content.header-bottom {
Sorry, these alerts are only for customers living in New Zealand. Visit www.hsbc.com.au or call 1 300 30 8 880. Your account will not be locked instantly, but you may not be able to complete transactions. HSBC Star Alliance Rewards Terms and Conditions, Star Alliance Rewards Terms and Conditions, conditions of Star Alliance Rewards apply, On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. .content.header-bottom {
We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. You should immediately receive your confirmation email, Your best bet is to check the grabaseat website regularly, If you can browse the web on your mobile phone then you can also get this information from. You'll see your Airpoints number and profile name displayed on the top right of your browser window too. Image courtesy of airnewzealand.com. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. And there's plenty of more ways he can help. Find out more about claiming missing points. Why are some dates not shown on the low fare finder? Can I use AirNewZealand credit at the Airpoints Store? You also won't need to enter all your details and have someone snaffle it from under you while you're typing. Airpoints Dollars can be used to pay taxes and fees on flights within New Zealand Discounted companion tickets can be purchased with Airpoints Dollars in concert with revenue tickets Sharepoints accounts are available, combining point balances of up to four members Any seat on any flight can be booked with Airpoints Dollars One-way awards available Benefits include lounge access, priority check-in and extra baggage allowance. Air New Zealand is expanding its digital travel retail experience with a new Expedia partnership, giving customers streamlined access to Expedia's unrivalled selection of hotels at discounted rates when they book their flight and room together on the airline's website. Pro-tip: For the best Oscar experience,sign in to the website first. I've forgotten the password and/or username I made up when I registered online. There is a chance that the fare will no longer be available when you click through to the next page so if you can't see it on the specific dates you are searching for, you should try expanding your search to dates either side. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Username Cancel You'll see how many AirpointsDollars you can earn when you spend with them. Pro-tip: sign in to the website first, for the best Oscar experience. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. The Airpoints credit cards are issued by Kiwibank Limited . }
Will my account be locked if I enter an incorrect passcode? Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. I'm registered for grabaseat alerts but I'm not receiving them.
Avisworld.com-Car Rentals Site You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. How do I update my details? You can use a credit card or debit card for this. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. An Air New. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. https://ib.airnewzealandcreditcard.co.nz/login. Interest rates are valid at the time of publication and are subject to change. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. Air New Zealand has apologised after some of its airpoints members have had their information stolen. See the Elite Airpoints Dollar upgrade chart. You will then be able to enter a new password. .
Air New Zealand apologises after Airpoints members were hacked Domestic. .content.header-bottom p {
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Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. display: flex;
Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. Airpoints rewards cannot be booked online from the US, Canada UK or Europe. Find out more at OneSmart.
Frequently asked questions | Grabaseat - Air New Zealand Currently it is not mandatory, but highly recommended as it helps us add an extra layer to authenticate you and stop unauthorised access to your account. Simply click on the "sign in" button on. For further information, or to apply now, visit Westpac or call 0800 888 111. Our lowest smart saver fares may not be available every day. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. If you wish to receive information from AirNewZealand you'll need to sign up for those email specials. Every tier Silver, Gold and Elite offers a specific set of benefits.
Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. If the wrong person gets access to your personal information, they could use it to impersonate you, leaving you vulnerable to identity theft. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register.
kiwi bank login - Loginma.com No, AirpointsDollars can only be earned, not purchased. It's possible your missing AirpointsDollars and Status Points are still being processed. Because we know you're after a good deal, we won't show the next best price unless it's a good deal. Is it possible to have a joint Airpoints account? Air New Zealand has apologised after some of its Airpoints members have had their information stolen. }
To reset your password, submit your username or your email address below. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu.
Need help with your Airpoints? - Air New Zealand To start, please enter your username.
Air New Zealand Help & Customer Support | Get Help For flights with AirNewZealand and our partner airlines, use ourAirpoints calculatorto see what you'll earn on a specific flight. You must always gift a whole reward. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Can I purchase additional AirNewZealand lounge Guest Passes? The relevant month, will be the statement period set out in your monthly statement. As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Our team are happy to help with your Airpoints questions, so please get in touch. If you are not able to access your account, please get in touch with our Contact Centre. No, AirpointsDollars may not be exchanged for cash. Please contact us: kiaora@airpointsstore.co.nz. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Simply click on the "sign in" button on. , category rank is 116, monthly visitors is 223K Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. }
These changes took effect automatically on 1 February 2023. Just ask "What is my credit balance?" If you have not setup your secret questions and answers previously, you will not be able to complete this process. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. . But please note, you can only do this at the time your book your flight. @media only screen and (max-width: 479px) {
AirNewZealand lounge passes are not available for purchase. To reset your password, enter your username and email address and click Send. Seeterms and conditions.
See the latest travel alerts and helpful FAQs. This varies and can be quite random. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. What can I do?
Profile Update | Air New Zealand You will need your booking reference and the last name on the booking. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. I can't remember my Airpoints number, how do I find it? You can also use AirpointsDollars to buy seats from many of our Star Alliance Partners. At least daily and sometimes more than once a day. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. Elite and Gold members have the exclusive right to gift rewards to nominated people. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. You might like to add us to your safe senders list to avoid this happening in the future, If steps 1 - 3 don't resolve the issue you can reset your account by logging in to grabaseat, un-selecting the "send me grabaseat emails" check box then logging out.
Cyber Security at Air New Zealand | Air New Zealand How to Earn and Redeem Air New Zealand Airpoints Airpoints number, username, or email address. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade.
Data hack affects Air New Zealand airpoints members | RNZ News Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Please note: Online Services is not currently available for residents of Continential Europe. .content.header-bottom .usp-content {
Do keep your account and contact details up to date. You can click on the button to see a calendar with the exact days when the next best prices is available. Half-yearly account fee is waived if $50,000 or more is spent on card since that half-yearly fee was charged, 2 complimentary valet parking vouchers per year, Joining fee waiver + $145 discount off standard 12 month individual Membership rate. Once your password is compromised on one site it could be used on others. *Terms and Conditions Rewards programme points will be awarded on eligible rentals. }
Activate your OneSmart card - Air New Zealand Long haul. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. Airpoints is AirNewZealand's loyalty programme. Watching your AirpointsDollars and Status Points add up is easy with your online account. Is the email and mobile verification process mandatory? You can login to grabaseat and change your email preferences at any time. What should I do? If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. }
Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme.
Nicola Dennison - Head of Customer Loyalty - Mitre 10 (New Zealand We understand COVID-19 travel restrictions may impact your Airpoints membership.
How do I update my name, account details and date of birth within my Why should I register? To reset your password, submit your username or your email address below. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. More about membership tiers. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. This should also be the same name that's on your current passport. This is a security feature to protect your account. See the list of FFPs of participating Star Alliance member airlines. E2E development and execution of direct marketing strategies . You must always gift a whole reward.
Air New Zealand Help & Customer Support | Get Help There is a NZD $5 fee for topping up your balance.
Contact Us & FAQs | Air New Zealand's Airpoints Store As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. It also gives some assurance that the site name has been officially registered but it does not always guarantee that it can be trusted. There are a few reasons you might not be getting them. Tel: 1800 00 55 63. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. See the Elite Airpoints Dollar upgrade chart. What are grabaseat email alerts? I'm already an Airpoints member - do I need to register again?
Airpoints Store Online | Shop Fashion, Beauty - Air New Zealand $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. }
The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. Additional phone numbers. We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. display: -webkit-box;
Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme.
The American Express Gold Rewards Card Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible. align-items: center;
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If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. This domain provided by cscdbs.com at 1999-04-19T04:00:00Z (23 Years, 319 Days ago), expired at 2023-04-19T04:00:00Z (0 Years, 45 Days left). No, AirpointsDollars can only be earned, not purchased. If you have an Airpoints credit or debit card, check out ourcomparison table; you can see your earn rates with each card. This varies week to week, but there are often several thousand seats available. A password manager stores all your passwords securely, so you do not need to remember them. Check your credit balance and find out how you can use your credit. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. You can earn AirpointsDollars in the air and on the ground. A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. How do I update my name, account details and date of birth within my Airpoints account or Koru membership? To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Auckland, New Zealand.