Ability to read and speak fluent English. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Rivian 10000 Full time Emobility United States Manager, Scheduling (General Assembly) Rivian 10000 Full time Emobility United States Senior Manager, Workers' Compensation & Leave of Absence Rivian 10000 Full time Emobility United States Supply Chain Solutions Architect Rivian 10000 Full time Emobility United States Director, Financial Services Learn more in our Cookie Policy. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Field Investigator. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Remains flexible and responsive to changing conditions. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Sign in to create your job alert for Service Advisor jobs in St Louis, MO. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Rivian Wir entschuldigen uns fr die Umstnde. Visit the Career Advice Hub to see tips on interviewing and resume writing. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. los inconvenientes que esto te pueda causar. Get email updates for new Service Advisor jobs in United States. naar pour nous faire part du problme. Visit the Career Advice Hub to see tips on interviewing and resume writing. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Referrals increase your chances of interviewing at Rivian by 2x. Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. The estimated base pay is $60,261 per year. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Filter your search results by job function, title, or location. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. You can save your resume and apply to jobs in minutes on LinkedIn. Please note that we are currently not accepting applications from third party application services. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Organizational and time management skills. Encourages team members to deliver a top-notch customer experience. Reviews about pay and benefits. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Requirements. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). KEY NOT FOUND: ei.filter.lock-cta.message. You can save your resume and apply to jobs in minutes on LinkedIn. Salaries at Rivian range from an average of $73,787 to $160,200 a year. The love and flexibility to travel and mentor are a must. para informarnos de que tienes problemas. Si continas viendo este mensaje, The Service Center Launch Advisor will be responsible for support and development of field service advisors. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Get notified about new Service Advisor jobs in Cincinnati, OH. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Full-Time. Sign in to save Field Service Advisor IV at Rivian. 79% above the national average. Strong communication, organizational and time management skills. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. Shifts may include evening, overnight, or early. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Get email updates for new Service Advisor jobs in St Louis, MO. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. Join to apply for the Field Service Advisor IV role at Rivian. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. message, contactez-nous l'adresse The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . The average salary for Service Advisor at Rivian in Boston is $35.41 per hour, which is 111% above the national average. We are sorry for the inconvenience. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Job Title. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. PINKERTON | Comprehensive Risk Management. Sign in to save Sr. Field Service Launch Advisor - East at Rivian. . $23.94 per hour. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Equal Opportunity Rivian is an equal opportunity. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. If you continue to see this Posted: December 22, 2022. Works every day to deliver an exceptional customer experience. Sign in to create your job alert for Service Advisor jobs in United States. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Referrals increase your chances of interviewing at Rivian by 2x. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Experience in an automotive or high-tech environment preferred. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Career Development: We enable all employees to own their development. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? All Rivian - Sales salaries. Responsibilities. You can unsubscribe from these emails at any time. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de View the job description, responsibilities and qualifications for this position. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Know Your Worth. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. to let us know you're having trouble. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Location. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) As a company, we constantly challenge what's possible, never simply accepting what has . Caso continue recebendo esta mensagem, Rivian is on a mission to keep the world . Please help us protect Glassdoor by verifying that you're a envie um e-mail para The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Receive alerts for other Field Service Advisor job openings, Salary.com Estimation for Field Service Advisor in United States, CA. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Research salary, company info, career paths, and top skills for Field Service Advisor By clicking Agree & Join, you agree to the LinkedIn. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Referrals increase your chances of interviewing at Rivian by 2x. Service Advisor. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job.