Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Generally, the bikes are efficient and geared towards a greener globe. Started by Panpaper. The throttle is ready to be released. For that, loosen the handlebar grip cap with a Flat Head Screwdriver. There is a LED on the PAS sensor. The explanations below explain what each light on the chargers means. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. In addition, bike racks have maximum weight limits, and removing the battery can save you up to 7.7 pounds. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Not sure of there's something wrong with the battery on my radrunner or the charger. However, theyre an indication that the brake is damaged. Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. You can find one or more disconnections or loose connections. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. Simply press this button and hold it for 15 seconds. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. There are situations where one or more hydraulic brake system components become either non-functional or damaged. If none of these solutions work, then the battery may have a blown fuse and need to be replaced. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. So we try to give a more personal touch, and that includes the same builder working on the bike from start to finish.. Ensure the remaining battery power is fully discharged. Customize your ebike so it effortlessly fits into your lifestyle. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. Batteries may take 7-8 hours to achieve a full charge, so be patient. This will also prevent range decline from unnecessary charging. These fuses are cheap and easily attainable from any local auto store. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. Additional lights a must. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Find the ebike that fits what you want and need. Unplug the Charger Once Your Battery is Fully Charged. Having a new wheel built can help if you encounter such a problem. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. Theyre sneaky like that. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. In case of a loose connection, unplug it and fix it well. It is logically unusable. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. Electric Bike company is constantly trying to bring even more of the production in-house. This could be due to a damaged or overheated battery, or overcharging a battery. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Gordon71. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. If you already have an account, click here to reset your password. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. Radpower bikes mostly come with both PAS and throttle assist systems. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Get a good quality charger and charge the battery at the correct voltage. Ideally, you should follow the 30%-60% alternating rule described above. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Other times green light comes on, when I put back on bike it shows one bar less than full? After getting a new or restored throttle, reinstall it. If it doesn't work, find another one. Secondly, check the connectors and wiring. If I wanted to search online what key words for the connection type? Use a Rad charger for the best results. You must log in or register to reply here. So, I decided to write this blog and contribute to this community. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. If its dirty, clean it well. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. However, the bike should be free from loose connections to avoid the motor cut. Power Your E-Bike With FTHPower Batteries Shop now. However, youre likely to encounter problems such as the bike not starting, PAS sensor not working, hydraulic brake failure, spoke failure, and Rad UI remote & display failure. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. If you do come across salt or saltwater, however, there are steps you can take to help minimize any damage to your bike or battery. If youre outside of that range, try and find a location within it to charge again. To get a charger that matches your charger, you need to follow these two points: be careful : Before buying a new charger, please make sure that the socket used is working normally. Company Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. This action can even, in some cases, make your equipment even more efficient and resistant. As with any appliance, you should unplug your charger when youre not using it to charger your battery. At first, you have to check the wiring and connection, especially the prongs. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. You dont need to do anything! If it is stuck, you can use rubbing alcohol for lubrication. Let me explain. For a better experience, please enable JavaScript in your browser before proceeding. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. This can be attributed to the rear wheel motor being exposed to more stress. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Adding a flat washer that can spin, further weakens the joint. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. Let me explain. There arent any delivery options in your area at this time. Bike Tire Deflates When Removing Pump: Why Does This Happen? Rad Power Bikes is a Seattle-based company that has invested resources in developing affordable yet high-quality e-bicycles. Its better not to risk it and to ride cautiously to avoid puddles or standing water. If some new technology comes out, we dont have to find a way to integrate it into many different models, it will immediately fit all of our bikes because we design them this way from the beginning, Sean explained to me. Rad Power Bike Battery Not Charging (Do This FIRST! How to install the battery.I am not getting paid for any of the links. If you have one of these two types of batteries, read on. Then use a clean rag dampened with fresh water to clean the bike frame and mechanical components and let them dry completely before putting the battery back on. If the display or remote gets damaged, making a replacement is the best solution. This is known as the Goldilocks zone where it is neither too hot nor too cold. We shut it down right away, dried everything as best we could, and he went back to work. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. This results from a worn brake system. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. The battery needs to cool down first. Remove the charger from the battery as soon as you see both a red and green light. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. The battery came from a bike the owner hadnt been familiar with. All Rights Reserved. We have sent you an email with instructions to reset your password. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). You need to troubleshoot your bike and correct the problem in such a case. G. Rad . The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Never charge a lithium-ion battery pack overnight or unattended. Just be patient. As Sean explained to me, What we build is a very personal product, these electric bikes. Getting a power pack from Rad Power Bikes store is better. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. In fact, sometimes the frames are actually bare, as in unpainted aluminum. The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. Besides, the Rad help center is always there to help you. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | All sizes and ratings. Turn it off, and remove the battery. In some cases, the brake pedals might be below. In most cases, a new bike comes with a low spoke tension. After you use the battery, are you charging it immediately? Dont store or charge battery packs that have been damaged. Firstly, you need to remove the throttle. Now, check whether the sensor is in the correct position. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. Prepare your camera to record a video of working through the troubleshooting steps below. JavaScript is disabled. If you dont understand how to do it, contact an expert to help you out. Thanks for a great website. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. Upgrades on derailleur and seat advised. Yes. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. This problem occurs due to overload, like a sudden voltage jump. So, its easy to get solutions if you face any problem. BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. Here are some of the major points from Human Powered Solutions and the University of Washington:. Turn it off, and remove the battery. Some batteries that have recently been used may not start charging as soon as theyre plugged in. Registration unsuccessful. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. A low brake fluid mainly results from a leak in the system. Replies 27 Views 5K. Local manufacturing, of course, means local employees. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. document recommends a number of safety procedures. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Question about balancing the battery. This setup works for another 48v battery I have, and the Rad Power charger that . The bonnet isn't all smooth, you can see that it's raised a little bit. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. Storage: Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other . 1273 S. Cherokee St, Denver, Colorado 80223 USA. Who wouldnt want to bring their electric bike on a road trip? Terms | Privacy. If its not in that position, then the charge level lights will not come on. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. If it only has one light, and it is green, thats a go signal for you as well. The subreddit r/spicypillows has many scary/humorous examples. Since they do so much for us, it only makes sense to return the favor and take proper care of your bike and battery to maximize their lifetime. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). When the PAS feature isnt working effectively, it requires close attention and troubleshooting. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. For instance, the battery charge level might be low or the terminals dirty. Newport Beach-based Electric Bike Company invited me out to its factory south of Los Angeles to see for myself what goes into the process of building high quality, American-made electric beach cruisers. A day or two is not a cause for concern, but after a while, it starts to add up. When in doubt, ask an expert for help. Shop now. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. Battery level seems to fluctuate depending on use. Our battery rebuild service will bring new life to your eBike and is cost efficient. But a repaired one cant provide the expected performance a new one offers. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. After removing the throttle, you have to diagnose it. Radrunner battery charging issue. Gradually, they are no longer as efficient and no longer manage to ensure a good working condition of the battery. Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Riders simply roll the bike out of the box, straighten the handlebars and ride away. Buy only high quality batteries, preferably from the e-bike manufacturer. Press Esc to cancel. If there are any loose connections, rectify them. There the bikes are hand-built by a single technician. Save my name, email, and website in this browser for the next time I comment. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. As the popularity of electric bikes has grown, so have the potential safety concerns. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Fortunately, here are tips for checking and solving these problems in this article. While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. they can store a lot of energy in a small amount of space good grammar. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. Rectify the connection error as I described earlier in the post. The ultimate error in a rad power bike is that the bike refuses to turn ON. If you find any reasons for connection errors, try to fix them. Squeal noises from brakes are usually annoying. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Adjust the magnet ring with a screwdriver to make it straight and parallel. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. Follow these steps to find the source of your failure. First of all, clean the PAS sensor. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. Its okay to plug in the charger right away, but it may take a few minutes for the charger to start working. Below are common hydraulic brake challenges and how to fix them: Having a low brake fluid constitutes the most common problem that people encounter as far as brakes are concerned. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Do you wish your eBike came with a longer range from the factory for those extended adventures? On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. Brakes need lots of adjustments to maintain tightness. Rad power electric bike batteries come with a battery level indicator. Some batteries have one light, while others have two. No worries! I hope this will help you to understand the troubleshooting process. The RadRunner can be equipped with a patent-pending passenger package. More. We still see products using split lock washers, but seldom where they're relied on for safety or security. The paint is even locally sourced right there in Newport Beach. Welcome Rad Power Bike owners! Here, you need to check for damage, moisture, or dirt at the battery base and mount. What you should do: The Standard External Battery may have a blown fuse but dont worry! When its time to take a spin, just slide it back on. This can damage your electrical system or cause a hazardous situation. Buying a Rad Power Bike? After removing the grip, you can remove the throttle. Never open a lithium-ion battery pack. First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. At a time when nearly every US-based electric bicycle company imports their e-bikes from Asian factories, one California-based company proudly builds its e-bikes locally. Thank you for visiting freakycyclist.com. Besides, test the sensors regularly. However, if the repair seems impossible to you, you will need to renew your battery. And, no lights turn on when you press the battery Charge Level button. It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. Its safe to say that if you love your ebike, you love your battery. Here are some models with good value for money: Otherwise, if you are looking for an entry-level model, it's here: Want to learn more about how your Rad-Power-Bikes electric bike battery works? The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably.