Sell Ticketek tickets | Tixel There is no phone number, only an email which does not get answered. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Ticketek takes the issue of scalping seriously. is cancelled or postponed by the provider. Safe, Fast and Verified to then often have to go to their desk at the venue to follow up the issues. How did this happen? Why is this company even allowed to operate?????? The customer service was super helpful and I got the ticket value back and it sold super quickly. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. failed the examination previously and had to re-sit. Are Refundable tickets offered on Gift Voucher sales? Seven tries before I finally got my second choice of seats. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Ticketek Australia you're a pathetic poor excuse for a company.
PDF Ticket & Entry Conditions Requesting a Refund. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. What happens to my money when I buy a ticket? The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> You'd think that but I had the same shitty experience with them on this front. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amo What a disgrace!! Ive forgotten my password/My password has expired. Companies can ask for reviews via automatic invitations.
Ticketek Voucher: $25 OFF Mar 2023 | Nine Safe, Fast and Verified What will a Marketplace ticket look like? Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. Just fake a doctors note, cant imagine they review them too carefully. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. I want an refund, yet there is no way I can get it. I just resold a ticketek ticket on Tixel. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! To apply for a Refund simply click on the link in your booking confirmation email, or click here. Years ago I did a few days temping at Tiketek. Attend participate in, take part in, use, or be present at. Voluntary relocation or where you are changing employer for a new role. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. We/Us/Our We are the Booking agent with whom You made the Booking. Scalping 18.
Ticketmaster Resale | ProductReview.com.au Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Further details in the disclaimer. Are there any age restrictions enforced on my event? Frontier Touring, Special Guests: Maisie Peters and Budjerah. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. This is not an insurance policy. No way to recover tickets.
Can I get a refund or exchange? - Ticketek Marketplace NZ Help - Confluence Can I purchase multiple orders in one transaction? Safe, Fast and Verified Lost a baby recently? Press question mark to learn the rest of the keyboard shortcuts. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets Find out how we combat fake reviews. Any temporary relocation for work must be for a period of at least 3 months.
Ticketek Marketplace - Buy and Sell Tickets Released a technology that is fully flawed just like the rest of the governing bodies around the world. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. I am trying to buy tickets but it says unable to lock the ticket. No way to recover tickets. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Instead I was sent the PDF email after the show. means the unforeseen change of the date of an examination that.
A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. (This can normally be obtained from the transport companys website).
Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. You may also wish to resell your tickets if you cannot use them. Confirmation of failure or disruption of the public transport. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Are Refundable tickets available through Ticketek Marketplace? If there is a financial failure of any Transport provider. What can I do if my tickets are lost, damaged or stolen? Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . In event of a Refund Application the English language version shall be the basis of settlement. Abusive partner? Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. I've purchased a ticket and my event is tonight! Where you cannot provide evidence that the person affected is within the. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. I have now been trying for a refund for 6 months. Why even have the option of refundable tickets for an extra charge if I cant refund them? I will never purchase anything with you again. I went through other issue option and submitted claim to have tickets moved to later date(mary Poppins). The office was just as bad as the ticket fees would have you believe. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. I've bumped the ticket by responding as recently as January 2023. Can I use a Ticketek gift card or voucher? I have contacted your Customer Service team but have not received a response. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Privacy (data erasure request) The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Any translation of this document from English is for assistance and information only. Safe, Fast and Verified Presented by:
If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. Confirmation that the document cannot be replaced in time for the Booking. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pleased to meet you, won't you guess my name? Anyone has experience getting refunds from them or have advice on what I should do here? If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. (Receipt required for Doctors note refund up to 50 or equivalent). Why are there multiple listings for the same event at different prices? Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Where You have not been physically examined by aDoctor prior to the date of the Booking. Maisie Peters: 7:00 7:45pm
Where You have not been physically examined by a Doctor prior to the date of the Booking. What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Ticketek Australia | ProductReview.com.au I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. I got tickets to a concert from ticketek that got cancelled of covid. Our integration means you can list tickets for resale directly from your Ticketek account. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. Armed Forces Naval Service, Marines, Army or Air Force. What the hell is that? Tixel is a safe ticket marketplace to trade tickets from Ticketek. I recognise the terms of service were available, but nobody reads those. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Budjerah: 6:00 6:30pm
I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. ?DO NOT BUY TICKETS FROM TICKETEK! :(, tails, they sent an email saying they has processed the refund. Doors Open: 5:00pm
I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. Simply do not try to contact them in any way shape or form.Worst customer service. Automatic Refunds They need a better system and more staff it seems.
A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. A police report confirming details of the theft.
Cool, just upload a goddamn police report. What should I do? I have now been trying for a refund for 6 months. Where the examination is being provided by a commercial business (not by an educational board). Adverse weather with no Government Agency warnings not to travel. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. 2023 ProductReview.com.au Pty. A doctor cannot be You or a member of Your family. Refunds & Exchanges Follow New articles New articles and comments. Where You are the business owner or registered Director, or a member of Your family is. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. ProductReview.com.au has affiliate partnerships. means an unforeseen circumstance completely outside. Where documents can be replaced in advance of theBookingor on the day. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Sell tickets directly from your Ticketek Account. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. So sorry. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). It goes against our guidelines to offer incentives for reviews. Why is the price displayed on my ticket different to what I paid? It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. (This can normally be obtained from the transport companys website).
No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). .
Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Sick relative? No reply emails or any form of communication. Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers.
Ticketek Australia Reviews | Read Customer Service Reviews of premier They agreed I shoudl get a refund, then asked for my account details for the refund. If you've forgotten your account details, never fear we also .