ross return policy debit card

I never had an issue. I have the transaction in my bank account and just want my money back! The Ross website does NOT sale anything and essentially acts only acts as a Store Locator. And it appears I will have to have my husband return the dresses. I had this kind of incident happen to me two other times at another Ross location. I suggest y'all have a meeting bout being a little more friendly and maybe ppl would want to actually come in there and shop more.maybe y'all wouldn't be so dead in there if ur employees actually greeted u when u walked in the door. I called the store and they said since I did not have my receipt they could not do anything about it, even if I can give the original purchase reference number. I shop at ross often and spend way too much money to be insulted like this and will not be shopping here again! I have no problem with Ross other than their policy to rush you out the door. Debit Card A debit card is a plastic card that provides the cardholder electronic access to his/her bank account(s). I am waiting for Ross to return my email about what company does collect this info. The customer service in this store is so bad and there is usually only one person running a register!! They are providing sanitization to all customers and associates. He said more than once - "What is required is a State or Federal ID and your ID is local". I replied yes, she immediately caught an attitude!! Purchased jeans and a couple of tops from Ross, Lufkin, Texas. Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. Any feedback from Ross would be greatly appreciated. You may misplace or toss your receipt because you don't think you will need it, yet later a proof of purchase is required to exchange the item or receive a refund. I'm done with Ross. You can return items without a receipt but youll get store credit for the current selling price of the item. I asked. I purchased Ross reserves the right to refuse or accept the returns made by any consumer at its stores. Tried multiple times to return them for IN STORE CREDIT and no one will accept them. Returned it in bag with all tags and the receipt same day . I was never told I could not return an item that had been marked down. I should have been allowed to exchange at face value. Due to reading unfavorable online reviews on Amazon, I decided to return it. Much better deals there. You grab what you need and give them the one that didnt fit and you are out the door. My receipt showed a sales tax of $3.23. Than you for listening. You can also opt for store credit if you would prefer. I said ok and handed over. Went to return a pair of shoes without a receipt. (Need to change that). Ross is a ripoff. I put down my purchases and walked out of the store. For additional inquiries not addressed in the above FAQ, please use this form to contact us. You can do the contactless payment options as well for more safety. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? I felt like this was kind of intrusive..it's just an 11 dollar dress and I had paid with credit card! i did not have time to stand in line twice. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. A 10-day period is required for a cash refund on check purchases. Never again will I go back ever and will make sure to spread the word on this terrible ran store. Plus they needed photo id with receipt? I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. Some receipts lost and I had to return with my drivers license however they locked my driver license return stating I returned more than 10 times. He was nice, but I thought to myself, "since when does security does the supervisor's job?" I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. Ross is about an hour.from where I live which makes it difficult to jump in the car and just go. I explained i needed my money because how difficult it had been to get to your store and health insurance medication is expensive. By submitting this form, you have read and agreed to ourTerms of UseandPrivacyPolicy. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! I was asked to give my driver's license to be entered into the computer. Clothing I try on at home, as I do not trust the stalls in the store. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! Items returned to Ross must NOT be used, worn or altered in any way. 9. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. One of the above mentioned cards must be presented. I called BS and made them hive me the full refund. Now I have to toss this crappy product Ross carried! Also, I explained to her that the other Ross stores I have been to for a return in the past have always displayed the tax return as well. You guys are all so stupid and think you're entitled to everything. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); I bought a yoga mat and used it once. A credit card is guarded from fraudulent activity and some . I didn't even want a refund. I had the receipt as well but the store manager said that I cannot return them as they are worn. You will receive your payment by mail in the form of a debit card if you: Filed a paper return Had a balance due This is a very questionable practice that unlawfully collects private information on customers. Obviously it doesn't have price tag but some other tag. I explained to the person my license even had picture of how little hair I'd have couple months ago because of cancer. The customer service is unbelievably horrible. I went in to the store right after work and selected two Bamboo Pillows. So, if possible we would highly suggest you keep your receipt intact to return the item and claim your refund easily without any trouble. Any return the middle manager was terrible employee you possibly happen that policy ross return debit card fees previously assessed on the genius support services? Frustrated, she walked away and I asked her - Do you have the receipt? It's not big deal to keep recipes. The exception to this is if you pay with a check. They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. I would never expect to wear something, wash it, and then return it to any store and can't believe people would actually expect Ross or any other store to give them a refund for worn/washed items. You can generally call the number on the back of your card at any time of day to report fraud or mistaken charge. All the associates and customers are required to wear masks inside their premises. The one thing I do, that I don't think a lot of employees do, is check the description when it pops up on my screen. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! I'm not a habitual Ross shopper. They made a point to tell me this was a one time thing they would do for me and next time I need to hold onto my receipt. I also explained that I loose these papers easily. *Required Fields. I don't think this is legal especially when a customer has the receipt and it's returned within 30 days (under 24 hours in my case). When your return is processed, you will get your refund in the original mode of payment. Can exchange or store credit be provided without a reciept? 2. You will get your refund in the same form as the payment method. You can find out what your debit options are by calling the bank number on the back of your card. Your refund will be processed via your original payment method. All Ross locations can accept purchases from other stores as returns but, in instances where there may be a mix up with the tag, it's always best to return it to the store you purchased it at. You returned your items within a day after you bought it (with a receipt), you were able to return them but they ultimately required you show your ID.. so one of there RULES is "returns within 24 hours require ID" and im sure it states this on the back of the receipt, they do this to protect there investment/company from scammers whose tricks are utilized in the first 24 hours, one example a criminal collects used receipts from the trash in front of the store, Then uses the receipts which form of payment was cash/or debit which limits the uses of the receipt, then he/she simply connects the dots and finds the items in the store, steals them to return at another location or simply walks straight to the customer service to return for cash, or gets karma and only receives store credit.. Returns with a receipt over 30 days, with a gift receipt or without a receipt will receive . I bought a pack of hangers there. Is a Ross Dress for Less catalog available? Aleisha from Houston Bissonet store, made up a price for not priced item and when I said I'm buying way bigger one of the same item for the price that you are trying to charge me that is impossible she said that the big one is priced wrong I laughed and said you have 3 more of the same item on the shelf did all priced wrong? Require. The terrible employee ever!!!!! Bothered by the encounter, I searched the internet for a statement of your return policy and saw no requirement for ID, certainly no requirement specifying a federal ID. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. Hi, I bought a pair of Steve Madden sneakers, size 7 but I realized that they were too small for me when I got home to try them on. Ross accepts returns at their store for most of the items purchased from them. When making a purchase it's always wise to inspect the items before you decide to make a purchase. They were gorgeous and if they looked good "ON" me, I would have kept them. But be aware that, depending on your bank, it can take 10-14 days for those funds to become available in your bank account. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" Items returned without a Ross tag are very hard (if not impossible) for employees to process. Is a Ross Dress for Less catalog available? I just tried to return an item that I was sure I would wear but after I removed the tags in decided not to keep them. amount of $29.00, to be paid with check. Also, Keep In Mind All Ross stores are equipped with a refund verification system. I didn't try then on in the store and they were way too big. Please note that your refund may be declined by the system. I feel they could of made an exception since the product was clearly defective. So, in Ross we just came to a cashier and explain what the problem was. I can always find something to buy there. Processing time can be affected by the card issuer and sometimes takes up to 10 business days. Ross wont provide refunds on opened software items. Plan on reporting Roses to consumers board. Ridiculous. No Ross associate should dismiss you the way you've claimed to be dismissed. It's called being lazy and entitled. I am a working professional and this is not the first time I was treated with disrespect at this Ross'. You can call Customer Service number 1-800-335-1115. Ross Stores uses a refund verification system. If merchandise was paid for with a check, cash will not be issued for five (5) days. Nonsense!!!!! I took the items to the Farmington store and they returned them no questions asked. You can explore one of the other refund avenues below instead. Especially if you lost your receipt or youre outside the return window that Ross gives its shoppers. @Deanna James; You have to get it back how you paid for it. Even though I was a wee bit reluctant, my mother convinced me to buy the purse. The one cashier, said I will take you next. Crooks can attach small digital readers to gas pumps that let you swipe your card to pay without going into the store. Learn how your comment data is processed. I would never go to ross and I do not recommend it for many different reasons. When it was time to do my return she told me she couldn't return it. Suck that I am I week over my stupid 30 days policy! Did not want give to know. I'm the shopper who hates to try clothes on in a store. The item price was 1599 it was not an expensive item but me and my friends do a lot of gift shopping at your store and I do not plan on doing any more if there is a problem with returning something that somebody cannot use. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. After locating your nearest Ross store, pay a visit to that store. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. Yet they STILL made me go home for my drivers license before they would let me just exchange it for another size!! UCO BANK-Debit Card Policy Page 1 of 6 DEBIT CARD POLICY 1. I wasn't looking, but I stumbled across a beautiful roomy hot pink purse that was both vegan, led-free, and only $19.99! Register will say "please wait" and prompt the customer for their card and pin. I do a lot of impulse shopping at Ross strictly because if you leave it and go back for it later, it may be gone. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. I was honestly insulted. Please do not include sensitive or personal information such as credit/debit card number, Social Security number, driver's license number or banking . I was wondering if I could take it back without the tag, I bought somethung from burke,va that time 02,10,2017, same day 1 hours later I was returned with my receipt,I was charged with my credit card,today is date 02,13 2017, suddenly I check my credit card online, they were not refund my many,this is bad experience,I just wanna share with everyone,also workers cashier they were not nice. She then threw the items at me and knocked over a suitcase I was returning and said I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. I tried to find something to buy for the amount of 23.00 dollars could not find anything. We do not provide itemized merchandise searches. At that same time, I returned the color of towels I would not be keeping. I have worked in the retail industry and know a bit about returns for many stores. If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. Would not refund. Can I return perfumes at Ross if I open and didn't like it? If you lose your store credit, we cannot give you more store credit to replace what you lost. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. Instead, you'll receive a credit on your account that is equal to the . It was a mess. A few days after Christmas I decided to return some things that I had purchased for myself that I decided against. The problem was your store machinery, your inept clerk and by the way, there were customers leaving merchandise and walking out - tired of waiting in line 15-25 people deep! Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. 10. She says "I know you didn't wear them but that's our policy". I called Ross customer service to get an answer to this question. Have never returned anything and we have shopped there for at least 2 years. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Will Ross refund my money for this without the tag and it on the receipt? I returned 2 gift items to Ross Stonecrest Store on Jan.4th 2018, I did not have the receipts. A debit card refund will usually take 3 to 10 days to process. Get it together Ross. Today was exactly a month it read on the receipt I never knew that a receipt was not honored after this time. Lingere must be returned in the exact same conditioned it was purchased as meaning all tags attached along with hanger and must have a receipt. Layton - you've lost my business. Now I know the reason all my neighbors do not want to visit that store! Makes me wonder why I even still shop there. I returned 10/11 items only a day after purchase & paid $22.02 cash & $74.87 was store credit. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. Also who cares if someone knows your divers license number, that os not sensitive information. (these are the people who ruin it for the honest ones.) On Monday, I wore my purse proudly. I never put them on. Ross sells a bunch of different categories of household, travel, clothing, and other merchandise. V All returns are subject to system verification. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. If your credit card is no longer active, refunds will go to the bank that issued your card. It's a fairly common practice among large retailers nowadays. I shared the information with the woman who went back to the manager who gave her the credit. It doesn't provide any useful merchandise return info for Ross either especially when the return wasn't denied and the return instructions were followed. Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. It is an instrument that can be used to: Avail of banking services such as cash withdrawal, balance enquiry etc., from any ATM and Micro ATM. If you are debating an item, leave it. Where and How to Find them at Store or Online? I purchased a dress today that I thought was clearance because it said price reduction/reduced price..something along that line. My 14.99 capris did not show in the system. I bought something from Ross and it didn't fit unfortunately, I had a family emergency and had to leave town for about 2 and a half weeks. The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. Being a manager of a corporate store i would try to help everyone out. The cashier demanded the tag that came on it and didnt even look at my recite. Bought a shirt I didnt realized was stained. I'd prefer to pay more, shop major dept. You need to return the item in new condition including any accessories & sub-products. Best Selling Brand Options, Does Costco Sell Stamps? The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! A refund must never exceed the original payment amount. If the tags are missing and no receipt, NO REFUND. Actually 4 if you count the 1 I bought at Cato which by the way I had no problem getting a cash refund for when I returned it today. Also, to protect their associates and customers from covid, they'll keep the returns in quarantine for 72 hours before being returned to the sales floor. Thank you (ridiculous & unnecessary). So next time when you feel like going to Ross and the doors don't open, wellit is because of my crazy antics trying to put a multi million dollar business in the ground. Exchange for like merchandise only if software is defective. I told her majority of the items you care is name brand though. She then tells me to try to sell them on let go. I went to return and they wouldn't let me because it was washed! I'm very sorry,so ashamed. You can ask for an exchange only if the software turns out to be defective. Ross return policy is made to help out their customers with the purchase of defective or wrong size items. I would shop at Ross for my three children for back to school, birthdays, Christmas and especially tax time. When I went Monday, the clerk said they don't accept stuff after the holiday. It's been 2 business days and still no refund what do I do. I would He doesn't like the smell so we asked if he could get a refund. 17. The crook can then download the data and make a copy of your debit card he can use anywhere he can swipe it. They advised that they could not make the adjustment. If you need a refund, you must contact the merchant to process the request for a refund. Also, a lot of places ask for ID so that they can keep track of you. Tags still attached. Please let me know what can I do to get exchange or get store credits. I was not denied the return. Their explanation was that it was their policy, just like that! 5 days and I had a receipt. I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. So if my math is correct I should either get a discount or you should pay me for taking off the hangers. Does Ross Dress for Less make donations to nonprofits in the community? Before you know it, I will drop Ross like I did Kohls when they ripped me off after Returns & Refunds. It was credited back to my card. I shop at several Ross stores around my region. They will not provide returns/refunds if youve already opened the software. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? But I thought about the 24 time thing and looked at the receipt it was well over 24 hours. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier. The subtotal of the items I purchased before the $24.99 return was $60.92. As far as shopping in Ross, I have never had an issue with a return. There is no expiration on our Gift Cards or Store Credit. There must be some sort of demerit system against the employee if they issue a VALID REFUND. I paid $21.99 ($24.10 with tax) in cash. I am another Ross employee that explain some issues stated here. It was purchased on 12/24 and returned on 12/26. 30 days is too little time. Via Li Campi, 16 Capri (NA) Phone: rhonda vincent home. You lost a good paying customer! Note: Pack your product properly with all the components that originally came with the product. Would not refund. I understand if I was returning for any other reason, but we are talking about a defective product and one day off. Cashier needs to learn more about return policy of Ross. But before i tried to returned them she wanted me to purchase my other items first. Most stores give cash back if a debit card was used. That is absolutely absurd to me! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. The toy was unopened and even after the showing an other exactly the same toy but blue, she didn't accept and didn't refund me! I bought jeans for $30 and returned after 30 days without a receipt. When I finally tried on the dress at home the tag was missing. This is something that the employees in Ross stores have no control over, it is sent to us like that. When you make a purchase on a credit card then request a refund for that purchase, you won't be able to receive cash. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. I didn't think too much of it but, this las visit I thought I needed to complain . That's not ok and it made me buy stuff from Kohl's because with Kohl's card they can see my purchases on computer even without receipt I can return. this is of course when you have your receiptwhat is Ross's return policy? I was told by wiman in returns that once you remove the tags they cannot take back. Due to reading unfavorable online reviews on Amazon, I decided to return it. If you really paid attention to what it says you wouldn't be having to write here. You DO NOT need to return items to the same Ross store where you bought them. I felt discriminated against and for good reason that I will not go into here. I had a valid receipt to return paints that I worn once then washed. Crappy store, we don't need these type businesses in our town. Rather-Be-Shopping.com. Very disappointed and if I buy clothes from them again I will be Much more causious. Over a 2 day period, I visited 3 different Ross stores in order to purchase four. In any case, the returns made following 30 days require the buy receipt, as these things for no situation are qualified for non-receipted returns. If tags are detached the item will not be accepted. After the 60-day mark, the bank is no longer . Please also note that shipping and handling costs are not refundable. You want cheap stuff but and you call them crooks but in reality its not. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" I had a valid receipt to return paints that I worn once then washed. Returned two days later to purchase matching shirt & misc., approx. greater clark county schools job openings, wendigo norse mythology, jennifer richards measurements,