The first is a calculator which can give you an idea of what you may be entitled to. As part of our user authentication, you will receive a verification code via email, which you must enter. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. This service is in scheduled maintenance mode. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Visit the government's website for more information about support for energy bills and the cost of living. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Hide, Send feedback directly to the content team using our website feedback form. You misappropriated the funds for something else by accident The deadline for all payments to be made is August 31. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Follow us on Flickr; Follow us on Youtube; Our address. Plans to increase council tax in Croydon by 15% have been approved by the government. Sign in or Register a new account to join the discussion. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Following the Council meeting on Wednesday night I have received a . The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Vehicle Registration Number: * Please enter without space (eg. 10 All the above. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. I also tried to set up an account with grantapproval.uk. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. United Kingdom, NEW Help improve this site by The messages may come from both the council and their form provider GrantApproval. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Message us Use our form to send us a message about our services. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. She said: I will be voting against the 15% rise in council tax. How frustrating. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. . Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. 2. Extra help for residents through new council tax support scheme. It will take only 2 minutes to fill in. The second part allows you to make a claim. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. For queries about your Council Tax or business rates bills contact your local council. This will update your details. Show Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Please take part in our quick survey (it wont take you 10min, like the councils form!) If you are a Croydon resident, you will need to set up an account with grantapproval.uk. You can check your balance, instalments, payments and view bills online 24 hours a day. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. History [ edit] A map showing the wards of Croydon from 2002 to 2018 Follow BBC London on Facebook, Twitter and Instagram. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. You said, we did Thank you to everyone. Start a new calculation/claim. Show Can Nigeria's election result be overturned? Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Find out about your responsibilities relating to council tax as a landlord. : the councils website today. No surprise its them idiots Capita running the show. We've matched the postcode to London Borough of Croydon. If you are contacted in this way, it is going to be a scam. Are unable to get over those pesky Rachmanistic behaviours In the event of an emergency, the 020 8604 7124 hotline remains available. Your message wasnt delivered. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Croydon CR0 1EA Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? The councils online form should take around 10 minutes to complete. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Croydon residents are reminded to be aware of council tax rebate scams. Hundreds of people descended on . You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. 1. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. 8. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. The BBC is not responsible for the content of external sites. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. The council usually does all in its powers to avoid logging missed bin collections. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. You can change your cookie settings at any time. find out if you're entitled to Income Support, Pension Credit or Tax Credits. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Unless hes on a promise and has to apply for payment of his wages via a website. Send us a message; Other ways to contact us . NEW Help improve this site by The council will never call you and ask you to give them your bank details over the phone or by text. Because nobody cares. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252.